Adult · back & torsoWidespread eczema
2 weeksHome / Results
Eczema before and after: real results
Photos shared with permission by our patients, and the results of our audit of more than 1,500 new patients, measured with the validated POEM score.
Before and after photos
Baby · face, chest & armsSevere infant eczema
Clear skin
Child · backRecurrent flares
Back to normal life
Baby · face & scalpSevere infant eczema
Clear skinIndividual results vary. Treatment is only prescribed after a clinical assessment confirms it is appropriate.
Severe eczema to mild in around two to three weeks
We track every patient's eczema with POEM, a validated 0–28 score that patients complete themselves. These are the results from our audit of more than 1,500 new patients, 2022–2026.
3,000+patients seen since 2020†
8,000+appointments since 2022
97%saw a meaningful improvement within 2–3 weeks*
20 → 4.5average POEM score, severe to mild, in about 17 days*
How severe patients' eczema was at each review
Two in three new patients arrive with severe or very severe eczema. Within two weeks, most are clear or mild.
Clear 0–2Mild 3–7Moderate 8–16Severe 17–24Very severe 25–28
View as table
| Review | Patients scored | Clear | Mild | Moderate | Severe | Very severe |
|---|---|---|---|---|---|---|
| First visit | 1,571 | <1% | 3% | 31% | 47% | 18% |
| 2 weeks | 580 | 46% | 34% | 16% | 4% | <1% |
| 4 weeks | 299 | 42% | 35% | 19% | 3% | 1% |
| 6–12 weeks | 387 | 32% | 38% | 22% | 6% | <1% |
| 12 months | 167 | 13% | 33% | 30% | 21% | 3% |
Within 2–3 weeks
Of the 580 patients who returned a score at their 2–3 week review:
- 97%saw a meaningful improvement
- 89%halved their eczema score or better
- 84%reduction in the typical score, from 20 to 3
- 46%were clear or almost clear
- 1%were worse than at their first visit
One year on
Of the 167 patients reviewed at 12 months:
- 84%were still better than when they started
- 70%kept a meaningful improvement
- 52%still had their score halved or better
- 46%were clear or mild, up from 4% of these same patients at their first visit
- 89%of those who started very severe were still meaningfully better
The worse the eczema, the bigger the change
Patients with very severe eczema saw the largest improvement, from an average score of 27 to under 8. 99% of them improved meaningfully within 2–3 weeks.
Slow to start? Most still get there
Only 4% of patients hadn't improved meaningfully by their first review. Of those who carried on, 82% went on to improve.
*Figures are from our 2022–2026 outcomes audit of new patients who completed a POEM score at each review. Not every patient returns a score at every review. A meaningful improvement means a fall of 4 or more POEM points, the standard used in major eczema research. POEM bands: 0–2 clear or almost clear, 3–7 mild, 8–16 moderate, 17–24 severe, 25–28 very severe. Individual results vary.
†3,000+ is an estimate: 2,380 patients attended 8,000+ appointments on our current booking system from July 2022, plus our estimate of patients seen from April 2020 to June 2022.
What patients say
“The cream is the only cream to work for my little girl. It has changed her/our quality of life.” Helen, parent, Merseyside
“Just amazing being able to sleep at night from not scratching and to have my confidence back.” Kirsten, adult patient, Berkshire
“From that first Zoom call we both felt the doctor was brilliant. Most of all he listened.” Jen, parent of teenage patient, North East England
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